We’re proud to say that our Service Technicians are often described on review sites as courteous, friendly, professional, and outstanding. Does that sound like you? If so, come be a part of our incredible maintenance team and become a Community Super Hero! In this role, you'll work in a vibrant, upbeat environment, ensuring our residents enjoy clean, beautiful spaces and trouble-free, fully functional equipment. Our Service Technicians handle it all—fast and with precision! If you have the technical know-how and a knack for solving problems, apply today!

At New Earth Residential we believe in the power of community

Highlighted Employee Benefits: 

• Offering mentor program for onsite assistance 
• Compensation package including monthly and quarterly bonuses
• Health, vision, dental and life insurance
• 401k benefits
• 30% rent discount
• Biannual team celebrations
• PTO accurals starting at 15 days a year
• Virtual and on-site trainings monthly

General Summary of Associate Responsibility:

• To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Service Supervisor & Community Manager.

Preferred Knowledge / Experience / Ability:

• High school diploma or equivalent required, along with a strong foundation in business principles.  
• HVAC/R certification (HVAC & Refrigeration) required  
• Ability to accurately follow detailed oral and written instructions.  
• Proven leader committed to delivering exceptional customer service.   
• Self-motivated individual with the ability to set priorities, manage time effectively, and achieve assigned goals.  
• Resourceful problem solver capable of addressing unexpected challenges and adapting to changing priorities in a dynamic environment.  
• Collaborative team player with excellent verbal and written communication skills, strong organizational abilities, and the capacity to work effectively with on-site staff, residents, supervisors, corporate associates, and vendors.   
• Proficient in English; bilingual candidates are highly encouraged to apply.   
• Skilled in tracking and managing inventory of materials and parts.  
• Physically able to lift up to 50 lbs. and handle chemicals safely.  
• Available for emergency calls during nights and weekends as needed.  
• Detail-oriented with a strong commitment to assessing and maintaining community common areas and amenities.  
• Proficient in Outlook, Excel, Word, and various internet applications.   

Responsibilities:

1. Residential Standards:

• Provides support by performing general maintenance duties, including:  
• Available for "on-call" duties as needed.   
• Accountable for the independent and timely completion of service requests in occupied apartments, adhering to established company and property standards.  
• Oversees all aspects of property maintenance, focusing on resident satisfaction and contributing to occupancy goals.  
• Engages in preventive maintenance programs and manages the ongoing maintenance and repair of all mechanical systems to preserve the property's value.  
• Ensures that grounds and common areas are kept clean and well-maintained at all times.  
• Performs additional related duties and responsibilities as assigned.  
• Adheres to all safety precautions while executing tasks.  
• Provides courteous and friendly service to residents, ensuring a 5-star experience.

2. Community Inspections and Quality Assurance Review:

• Conducts new construction walkthroughs as required.   
• Collaborates with landscapers monthly to ensure outstanding curb appeal.  
• Performs quarterly inspections of trash chutes, if applicable.  
• Participates in annual walkthroughs with construction and management teams.  
• Prepares thoroughly for HUD inspections.  

3. Financial Performance:

1. Assists in the bidding process for new contracts.   
2. Ensures the successful completion of annual capital expense projects.  
3. Cultivates and maintains strong relationships with vendors and contractors.  
4. Implements effective strategies to reduce maintenance-related costs.  

Category: Non-Exempt 

Supervisor: Community Manager

Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours).

Physical Demands: Medium work (exerting 50 lbs. of force occasionally), climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing. Visual acuity to operate hand tools. Subject to weather. 

Drug Screens:  Pre-employment, post injury, reasonable suspicion, and possible random screens.

 Please complete the below link to be considered for the position:

 https://www.pfrsolutions.com/WDS3/Default.aspx?linkcode=924F4AE47587978D36553CCA6969C2D0410

JOB CODE: Maintenance Technician