We are seeking a professional, customer-focused individual to join our team in a front-line leasing role. In this position, you will help create a welcoming experience for prospective and current residents while supporting the overall success of the community. The ideal candidate is organized, personable, and comfortable balancing sales, service, and administrative responsibilities.

Responsibilities

• Greet prospective residents and provide tours of available homes or units.
• Respond to inquiries by phone, email, and in person in a timely and professional manner.
• Present community features, amenities, pricing, and lease options clearly and accurately.
• Guide applicants through the leasing process, including applications, screenings, and lease documentation.
• Follow up with prospects to maintain strong conversion and occupancy goals.
• Assist current residents with questions, service requests, and general community information.
• Maintain accurate records of leads, applications, leases, and resident communications.
• Support marketing efforts such as outreach, events, and property presentations.
• Collaborate with property management and maintenance teams to help ensure a positive resident experience.
• Contribute to a clean, organized, and professional leasing office environment.

Qualifications

• High school diploma or equivalent required; additional education in business, sales, or hospitality is a plus.
• Previous experience in leasing, customer service, sales, hospitality, or a related field preferred.
• Strong communication and interpersonal skills with a professional, friendly approach.
• Ability to stay organized, manage multiple priorities, and meet deadlines.
• Comfortable learning leasing software, office systems, and digital communication tools.
• Basic understanding of rental processes, lease agreements, and property operations preferred.
• Ability to work effectively both independently and as part of a team.
• Strong attention to detail and a commitment to providing excellent service.

What We Offer

• A supportive and collaborative work environment.
• Opportunities to build skills in sales, customer service, and property operations.
• Training and development to support professional growth.
• The chance to make a meaningful impact on resident satisfaction and community success.

Preferred Attributes

• Positive, approachable, and solution-oriented mindset.
• Ability to remain composed and professional in a fast-paced environment.
• Experience working with diverse customers and building strong relationships.
• Interest in real estate, property management, or community relations.

If you enjoy helping people, delivering excellent service, and contributing to a dynamic community environment, we encourage you to apply.